Login as customer without password

Access your customer account without a password with « Login as Customer »

The « Login as customer without password » module is a practical solution for PrestaShop online shop administrators who want to simplify and speed up their customer support.

This extension provides direct, secure access to a customer's account without requiring the customer's password, making it easier to manage orders, abandoned shopping baskets and after-sales service requests. From the back office, the administrator can connect to the customer account via several entry points : customer list, order details, addresses, shopping baskets, etc.

As well as guaranteeing temporary and secure access, this module optimises customer relations by strengthening their trust while saving you precious time.

Benefits

• Quick and easy connection to the customer account without a password
• Confidentiality : automatic access to the customer account without needing to know your login details
• Optimised after-sales service : rapid identification of customer problems
• Personalised support : create baskets for your customers

Installation

The installation of the « Login as customer without password » module is very simple :

• Download the extension zip file
• Install it in the back office of your PrestaShop e-shop

That's all there is to it ! The module is ready to use with no configuration required.